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November 2020 COVID-19 Update November 25th, 2020

COVID-19 UPDATE

To our valued customers,

 
We are being advised by Public Health that hot tub chemicals are non-essential sanitation items. Therefore, we are doing curbside pickup only, effective immediately.
 
According to Health Canada, it’s important to keep hot tub water sanitized to prevent the spread of bacteria, which can lead to illness and other medical issues.*

For now, here’s how we can continue to provide you with the products you need:

  1. Curbside Pickup: you can call us at 204-320-2525, email service@myurbanlife.ca, or message us here on Facebook to set up an order. We accept payment over the phone, or can bring our mobile terminal to your vehicle. Call us when you arrive and we’ll bring it out to you!
  2. For Steinbach residents, we’re offering delivery on all products from Tuesday-Friday. Just contact us through the info listed above and we’ll set up a time for drop-off. Please note that it may take up to 24 hours depending on staff availability. Cash not accepted.

For those looking to purchase a hot tub or pool, we are temporarily suspending in-person sales discussions. However, you can call or email sales@myurbanlife.ca and we can let you know about all the exciting options we have coming in!

We want to thank our healthcare workers for everything they’re doing, as well as our customers for doing your part to keep our community safe.

We’ll see you soon!

-The Staff at Urban Life

*https://www.canada.ca/en/health-canada/services/home-garden-safety/swimming-pool-spa-cleaning.html